ESI's Knowledge Management Approach:

ESI utilizes our Knowledge Management framework as the cornerstone for providing your organization with true value-based solutions to support various initiatives including but not limited to:

• Performance Management
• Information Dissemination
• Outreach Programs
• Event Management
• Training / Knowledge Transfer / eLearning

Our framework ensures that ESI, at the start of any project, will have sufficient program knowledge and/or the necessary Subject Matter Experts (SMEs) to understand your organization, your information, your needs as well as the needs of your customers and/or target audiences, and your organization's mission and objectives. This knowledge provides ESI and your organization with the collaborative power to effectively implement programs or initiatives that are supported by on-target technology-based systems.

ESI's focuses on the effective collection, organization, protection, transfer, and application of information to support organization's needs by "Transforming Information to Knowledge... and Knowledge to Wisdom!"

ESI's Knowledge Management Approach includes six (6) phases represented in the figure below:

Knowledge Collection involves a variety of support services centered in collecting, analyzing, and assembling information into meaningful knowledge. Critical to this phase is assembling the information that aligns with the knowledge requirements of the intended target audience.

Knowledge Organization involves utilizing a variety of information technology (IT) tools to organize the information for effective knowledge management, dissemination, monitoring, and reporting. ESI considers IT as tools for developing and implementing effective solutions and ESI is highly effective in utilizing IT tools for maximum efficiency.

Knowledge Protection involves implementing a variety of information security measures for protecting information, disseminating the right information to the right audience, and complying with federally mandated guidelines for information security.

Knowledge Dissemination involves the effective dissemination or transfer of information to target audiences and/or customers.

Knowledge Application involves applying the information that was collected and organized into meaningful knowledge support program or project objectives.

Knowledge Reporting involves obtaining feedback from the target audiences and/or customers to measure the effectiveness of the knowledge that was disseminated and applied to meet program or project objectives.